It’s no secret that the best customer is one that is loyal to your brand. These are the customers that come back to purchase from you time and time again and don’t need to be convinced that your brand is the best. Building brand loyalty is essential to capturing...
We believe the service we provide for dealers is essential—now more than ever. But we also know that our solutions might not be suited for every parts department. You’re the master of your domain, so rather than tell you what’s good for your business, we’d rather give...
Auto dealers and manufacturers already have to compete with aftermarket part sellers in the lucrative auto parts eCommerce market. The last thing dealerships and manufacturers want to worry about is being responsible for the correct calculation, collection, and...
The COVID-19 pandemic has caused a major shift in the automotive industry. Vehicle sales and service requests took a drop the last three months, while parts sales have soared above the seasonal lifts. We’ll be taking a look at just how much the automotive industry...
The automotive industry has been completely shaken by the recent economic downturn. According to a study conducted by Automotive News, almost 70% of dealers felt like they were not at all prepared to respond to the changes brought on by COVID-19. It’s time to prepare...
Dave Miller is the Parts Director of a Phoenix-based mid-sized dealership with a busy wholesale network of body shops, mechanics, and other dealerships. Dave processes an average of 25 hotshot deliveries a day. The Problem: In an effort to cut costs, Dave had to let...
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